VOODOO MEDIA / STRATEGY / PORT ELIZABETH

HOW TO WRITE A MARKETING PLAN AS A PE BUSINESS.

"We need to post more" is not a marketing plan. Neither is boosting something and hoping the internet performs a small miracle.

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PLAN. EXECUTE. MEASURE. ✦ PLAN. EXECUTE. MEASURE. ✦ PLAN. EXECUTE. MEASURE. ✦ PLAN. EXECUTE. MEASURE. ✦ PLAN. EXECUTE. MEASURE. ✦ PLAN. EXECUTE. MEASURE. ✦ PLAN. EXECUTE. MEASURE. ✦ PLAN. EXECUTE. MEASURE. ✦
FIRST THINGS FIRST

MOST BUSINESSES DON'T HAVE A MARKETING PLAN.

THEY HAVE A COLLECTION OF INTENTIONS.

"WE NEED TO POST MORE." "WE SHOULD PROBABLY DO TIKTOK." "LET'S BOOST THIS ONE." "MAYBE WE NEED A WEBSITE." "WHY IS NOBODY MESSAGING US?"
THAT IS NOT A MARKETING PLAN. THAT IS MARKETING WHACK-A-MOLE.

A proper marketing plan tells you who you are trying to reach, what you want them to do, where you're going to reach them, what you're going to say and how you will know if it worked.

01
BUSINESS FIRST

START WITH THE BUSINESS GOAL.

Before Instagram. Before TikTok. Before ads. Before deciding that your logo urgently needs another redesign.

WHAT ARE WE ACTUALLY TRYING TO ACHIEVE?

Not "we want more engagement".

What does that engagement need to lead to?

MORE BOOKINGS MORE WHATSAPP ENQUIRIES MORE WALK-INS MORE SALES MORE ONLINE ORDERS MORE QUALIFIED LEADS
If sales are down on Tuesdays, "get more followers" is not the goal.
02
TARGET MARKET

DECIDE WHO YOU ACTUALLY WANT.

"Our target market is everyone."
NO.

If everyone is your customer, nobody is.

A business in Newton Park has a different audience from one in Summerstrand.

A beauty salon has a different audience from an industrial supplier.

01 WHO USUALLY BUYS FROM US?
02 WHO DO WE WANT MORE OF?
03 WHERE DO THEY LIVE OR WORK?
04 WHAT MATTERS TO THEM?
05 WHAT WOULD STOP THEM CHOOSING US?
You do not need a fictional "Marketing Mandy". You need to understand the actual human who might give you money.
03
GEOGRAPHY

KNOW YOUR PE CATCHMENT AREA.

Local marketing gets much easier once you stop pretending geography doesn't matter.

NEWTON PARK WALMER LORRAINE SUMMERSTRAND MILL PARK GREENACRES MOUNT PLEASANT NORTH END

Your geography should influence your Google strategy, ad targeting, content, outreach, SEO and delivery area.

CAN THEY BUY?
VS
ARE THEY LIKELY TO?
LOCAL MARKETING RULE

YOU DON'T NEED ALL OF PE. YOU NEED THE RIGHT PART OF PE.

04
POSITIONING

WHY SHOULD SOMEONE CHOOSE YOU?

This part gets uncomfortable.

GOOD SERVICE. QUALITY. AFFORDABLE PRICES.

Your competitors say that too.

What makes you genuinely worth choosing?

FASTER TURNAROUND SPECIALIST KNOWLEDGE BETTER SUPPORT UNIQUE PRODUCTS BETTER EXPERIENCE EASIER TO BUY FROM
If you cannot explain why someone should choose you, your marketing is going to struggle to explain it too.
05
COMPETITION

LOOK AT YOUR COMPETITORS.

Not so you can copy them.

PLEASE DON'T.

Look at what they're doing so you understand the battlefield.

GOOGLE Who appears first?
REVIEWS Who has the strongest reputation?
SOCIAL Who gets real attention?
CONTENT What are they talking about?
OFFERS What are they pushing?
GAPS What are they ignoring?
Sometimes your biggest opportunity is hiding in the gap everyone else ignored.
06
CHANNELS

CHOOSE WHERE YOU'RE GOING TO SHOW UP.

You do not need to be everywhere.

You need to be where your customers are.

GOOGLE Search intent
INSTAGRAM Brand + visual content
FACEBOOK Local community
TIKTOK Discovery + reach
WEBSITE Credibility + conversion
WHATSAPP Follow-up + repeat business
The goal is not to collect platforms. The goal is to create a system.
07
PURPOSE

GIVE EVERY PLATFORM A JOB.

TIKTOK REACH NEW PEOPLE.
INSTAGRAM BUILD FAMILIARITY.
FACEBOOK REACH LOCAL AUDIENCES.
GOOGLE CAPTURE SEARCH INTENT.
WEBSITE TURN INTEREST INTO ENQUIRIES.
WHATSAPP CLOSE + RETAIN.

NOW YOUR MARKETING STOPS FEELING LIKE SIX UNRELATED JOBS.

08
CONTENT

CREATE CONTENT PILLARS.

You do not want to wake up every morning asking:

"What do we post today?"

That question will slowly eat your soul.

Create three to five recurring themes instead.

PRODUCT What you sell.
PEOPLE Staff, customers, behind the scenes.
ENTERTAINMENT Humour and personality.
EDUCATION Tips, FAQs and knowledge.
SALES Offers and calls to action.
09
CONSISTENCY

DECIDE HOW OFTEN YOU CAN ACTUALLY SHOW UP.

Consistency beats an enthusiastic three-day content explosion followed by six weeks of silence.

3X TIKTOKS
3X REELS
2X POSTS
DAILY STORIES
2X GOOGLE UPDATES

Your exact numbers may be different.

The important part is that your plan says what happens every week.
10
CONTENT CALENDAR

PLAN BEFORE THE MONTH STARTS.

Marketing becomes dramatically easier when you aren't inventing it every morning.

MON TUE WED THU FRI
REEL STORY POST TIKTOK OFFER

Add public holidays, local events, promotions, launches, seasonal opportunities and important business dates.

"QUICK, WE NEED SOMETHING FOR FACEBOOK!" 4:47 PM
11
MONEY

DECIDE WHAT YOU'RE GOING TO SPEND.

A marketing plan without a budget can become a very imaginative document.

ADS PHOTOGRAPHY VIDEO DESIGN WEBSITE PRINT INFLUENCERS SOFTWARE AGENCY
BETTER R3,000 USED DELIBERATELY
WORSE R8,000 DISAPPEARING RANDOMLY
12
LOCAL ADVANTAGE

BUILD A LOCAL STRATEGY.

A Port Elizabeth business has something national brands would love:

PROXIMITY.
COLLABORATE. CROSS-PROMOTE. SUPPORT EVENTS. ENGAGE LOCALLY. USE LOCAL CREATORS. TARGET NEARBY.
Port Elizabeth is not just your location. It is part of your marketing advantage.
13
SALES PROCESS

WHAT HAPPENS AFTER THEY RESPOND?

Marketing generates the lead.

Then what?

ENQUIRY
RESPONSE
QUOTE
FOLLOW-UP
SALE

Who responds?

How quickly?

What happens if the customer disappears?

Forty leads mean nothing if twenty-seven of them vanish into WhatsApp purgatory.
14
MEASUREMENT

TRACK NUMBERS THAT ACTUALLY MATTER.

Please don't build your entire marketing strategy around likes.

ENQUIRIES CALLS WHATSAPPS BOOKINGS QUOTES SALES REPEAT CUSTOMERS WEBSITE TRAFFIC GOOGLE VISIBILITY REVIEWS
REACH IS NICE.
REVENUE IS NICER.
15
REVIEW

CHANGE THE PLAN WHEN THE DATA SAYS SO.

A marketing plan is not a tattoo.

You're allowed to change it.

PLAN
EXECUTE
MEASURE
LEARN
ADJUST

NOT: PLAN → FORGET DOCUMENT EXISTS.

STEAL THIS STRUCTURE

YOUR SIMPLE MARKETING PLAN.

01 BUSINESS GOAL

What are we trying to achieve?

02 TARGET CUSTOMER

Who do we want to reach?

03 LOCATION

Where are they?

04 POSITIONING

Why should they choose us?

05 COMPETITORS

Who else wants their attention?

06 CHANNELS

Where will we show up?

07 CONTENT

What will we talk about?

08 FREQUENCY

How often?

09 BUDGET

What can we spend?

10 SALES PROCESS

What happens to a lead?

11 METRICS

How will we judge success?

12 REVIEW DATE

When do we adjust?

THE POINT

STOP MARKETING RANDOMLY.

The purpose of a marketing plan is not paperwork.

It's clarity.

You know who you're trying to reach. You know what you want them to do. You know where you're going to find them. And you know what success looks like.

WITHOUT A PLAN "LET'S POST THIS AND SEE WHAT HAPPENS."
WITH A PLAN "WE KNOW EXACTLY WHY WE'RE DOING THIS."
GET SEEN.
GET REMEMBERED.
GET PAID.
NEED HELP WITH THE PLAN?

YOUR STRATEGY SHOULD BE MORE THAN POST. BOOST. HOPE.

Voodoo Media helps Port Elizabeth businesses turn random marketing activity into an actual strategy.

Social media, content creation, websites, SEO, Google Business and digital strategy, all pointing in the same direction.

SOCIAL MEDIA / CONTENT / SEO / WEBSITES / GOOGLE BUSINESS / STRATEGY
LET'S BUILD YOUR PLAN